Opening Your 99xb Account
Creating an account at 99xb takes under two minutes. Go to the registration page, enter your mobile number, choose a password, and confirm your details. One account per person is allowed — duplicate accounts will be closed and balances forfeited.
You must be at least 18 years old to register. 99xb may ask for identity documents at any time to confirm your age and identity. Keep your registration details accurate: your name must match the mobile wallet you use for withdrawals.
Signing In and Recovering Access
Visit the 99xb login page and enter your registered mobile number and password. If you forget your password, use the "Forgot Password" link on the login screen — a reset code is sent to your registered number within a minute.
If your account is locked after too many failed attempts, wait 15 minutes and try again, or contact live chat support. For security reasons, any login from an unrecognised device may trigger an SMS verification step.
Topping Up on Match Day — Deposit Methods
99xb accepts bKash, Nagad, Rocket, and Upay. Deposits land in your account within about 1 minute after the transaction is confirmed by your wallet provider. The minimum deposit is ৳350.
| Method | Min Deposit | Processing Time | Fee |
|---|---|---|---|
| bKash | ৳350 | ~1 minute | None from 99xb |
| Nagad | ৳350 | ~1 minute | None from 99xb |
| Rocket | ৳350 | ~1 minute | None from 99xb |
| Upay | ৳350 | ~1 minute | None from 99xb |
Always use the wallet number shown on the deposit page — it can change. If you send funds to an outdated number, contact live chat immediately with the transaction receipt.
Getting Your Winnings Out
The minimum withdrawal is ৳400. Standard withdrawals are processed in about 25 minutes once your KYC is complete. The daily withdrawal limit is ৳75,000 (Starter tier) — higher VIP tiers unlock larger limits.
Withdrawals go back to the same wallet method you used for your most recent deposit. You cannot withdraw to a different wallet or a wallet registered to another person.
- First-time withdrawals may take up to 6 hours while your account is reviewed.
- Withdrawals placed between midnight and 6 AM (UTC+06) may take slightly longer.
- Any active bonus funds must meet the ×23 wagering requirement before withdrawal.
Verifying Your Identity Before You Withdraw
99xb requires identity verification (KYC) before your first withdrawal. Submit one of the following documents through the Account section in the app or website:
- National ID Card (NID)
- Passport
- Driving Licence
Documents are reviewed within 2 hours during business hours. Upload clear, unedited photos — blurry or cropped images will be rejected. Once verified, your KYC status is permanent unless you change your registered details.
How the Welcome Bonus Actually Works
Your first deposit at 99xb is matched at 190%, up to ৳6,000 in bonus funds. Deposit ৳350 and you receive ৳665 total — your original deposit plus the bonus added to your wallet. The bonus credits automatically; no code is needed.
To withdraw bonus-derived winnings, you must complete a ×23 wagering requirement. That means if you receive ৳1,000 in bonus funds, you need to place ৳23,000 in qualifying bets before the bonus converts to withdrawable cash. The requirement must be met within 7 days of the bonus being credited.
| Bonus Detail | Value |
|---|---|
| Match rate | 190% |
| Maximum bonus | ৳6,000 |
| Minimum qualifying deposit | ৳350 |
| Wagering requirement | ×23 (bonus amount) |
| Validity period | 7 days from credit date |
The 10% reload bonus applies on subsequent deposits. Daily cashback of 0.6% is calculated on net losses each day and credited the following morning. Refer a friend and earn ৳550 once they make their first deposit.
What You Can Play at 99xb Casino
The 99xb game lobby holds over 2,700 titles across slots, fishing games, live casino tables, crash games, and card games. Providers include Pragmatic Play, Ezugi, JDB, Spribe, Red Tiger, CQ9, and Habanero.
Live casino tables — including Double Exposure Blackjack from Spribe — stream with real dealers around the clock. Minimum bets start from ৳1 on some tables, so you can play during a commute without large stakes. Cricket-themed slots and crash games like Aviator are especially popular during IPL and BPL seasons.
All games use certified random number generators (RNG) or verified live dealing. RTPs are published on each game's information page inside the lobby.
Installing the 99xb Android App
The 99xb app (version 2.7.9, 36 MB) is a free APK download for Android 8.0 and above. It is not on the Google Play Store — you download it directly from the 99xb App page.
- Open your phone's Settings → Security → enable "Install from unknown sources".
- Download the APK from the app page.
- Tap the downloaded file and follow the install prompts.
- Log in or register directly inside the app.
The app supports bKash and Nagad deposits natively — the same process as on the website. iOS users can access 99xb through the mobile browser; a native iOS app is not currently available.
Reaching the Support Team
24/7 Live Chat
The quickest way to get help is the live chat button inside your account. Agents are available every hour of the day, including public holidays.
Email Support
For account documents, disputes, or non-urgent queries: [email protected]. Include your registered mobile number in the subject line to speed things up.
Response times: live chat typically replies within 2 minutes. Email responses arrive within 4 hours during peak periods. 99xb does not operate a phone support line.