By the end of this guide you will know exactly how to request a 99xb withdrawal, what documents to upload for KYC, how long each step takes, and what to do if something goes wrong. All numbers come directly from 99xb — no estimates.
Cashout Numbers You Need to Know
Standard withdrawals reach your bKash, Nagad, Rocket, or Upay wallet within 25 minutes once approved. The ৳75,000 daily limit applies per calendar day (UTC+06). Your first-ever withdrawal may take up to 6 hours while the KYC team completes its review.
Where Your Money Lands
99xb pays out to the same mobile banking accounts used for deposits. The number you withdraw to must match the account registered on your 99xb profile.
- bKash Instant deposit · Withdrawal within 25 minutes · Min ৳400 Popular
- Nagad Instant deposit · Withdrawal within 25 minutes · Min ৳400 Fast
- Rocket Instant deposit · Withdrawal within 25 minutes · Min ৳400 Available
- Upay Instant deposit · Withdrawal within 25 minutes · Min ৳400 Available
How to Request a Withdrawal — Step by Step
Complete KYC first (see below). Once verified, the process takes under two minutes.
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1
Log In to 99xb
Open the 99xb website or app and sign in. Go to your account dashboard. Make sure your balance shows the amount you want to withdraw.
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2
Open Withdrawal
Click "Withdraw" in the main menu or in your wallet section. The form loads immediately — no extra navigation needed.
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3
Choose Method & Amount
Select bKash, Nagad, Rocket, or Upay. Enter the amount (minimum ৳400, up to your daily limit). Confirm your registered mobile number.
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4
Submit & Wait
Tap "Confirm Withdrawal". The team reviews your request. Funds arrive in your mobile wallet within 25 minutes in most cases. You'll get an in-app notification when it's done.
Why You Need KYC Before Cashing Out
KYC (Know Your Customer) is a one-time identity check that 99xb runs before releasing your first withdrawal. It confirms that the account belongs to you, protects your funds from unauthorised access, and keeps the platform compliant with anti-fraud rules.
You only do this once. After your documents are approved, all future withdrawals go straight to the payment step — no repeat uploads needed.
Documents Accepted for Identity Verification
You need to submit one valid government-issued document. 99xb accepts the following:
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National ID Card (NID)
Both sides required. The name and date of birth must match your 99xb account details exactly. -
Passport
Data page (photo page) only. Must be valid and not expired at the time of submission. -
Driving Licence
Front and back images required. Must show your full name, photo, and date of birth clearly.
Uploading Your Documents — The Process
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1
Go to Profile > Verification
Log in to 99xb, open your Account Profile, and select the "Verification" or "KYC" tab. The upload form is there.
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2
Select Document Type
Pick NID, Passport, or Driving Licence from the dropdown. This tells the team which format to expect.
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3
Upload Clear Photos
Take photos in good light. Upload front and back where required. File format: JPG or PNG. Max size per file: 5 MB. No blurry, cropped, or edited images.
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4
Wait for Approval
The 99xb KYC team reviews your submission within 2 hours. You'll receive an in-app notification once approved. If there's an issue, the team will tell you what to resubmit.
Getting Your Photos Right the First Time
Most KYC rejections happen because of photo quality. Follow these rules and your documents will pass on the first attempt.
| Requirement | What to Do |
|---|---|
| Lighting | Shoot near a window in daylight or under a bright ceiling light. Avoid flash glare directly on the card surface. |
| Focus | Tap the document on your phone screen to lock autofocus before taking the shot. All text must be readable. |
| Frame & crop | Include all four corners of the document in the photo. Do not crop, zoom in, or cut off any edge. |
| No editing | Upload the original photo straight from your camera. Do not apply filters, brightness adjustments, or blurs. |
| File format | JPG or PNG only. Max 5 MB per file. Screenshots of digital IDs are not accepted. |
| Validity | The document must not be expired. If your NID has a validity date, check it before uploading. |
When a Withdrawal Request Does Not Go Through
A withdrawal can be delayed or declined for several reasons. The table below lists the most common ones and what you can do to fix them.
| Reason | Why It Happens | Fix |
|---|---|---|
| KYC not completed | First-time withdrawals require approved identity documents before the payout goes out. | Upload your NID, Passport, or Driving Licence and wait for the 2-hour review. |
| Unmet wagering requirement | Bonus funds carry a 23× wagering requirement. You cannot withdraw untouched bonus money. | Check your active bonus status in the account panel and continue playing until the requirement is met. |
| Amount below minimum | Requests under ৳400 are rejected automatically. | Add more winnings to reach at least ৳400, then resubmit. |
| Daily limit exceeded | The Starter daily cap is ৳75,000. Requests beyond this are queued for the next calendar day. | Split the withdrawal over two days or upgrade your VIP tier for a higher daily limit. |
| Mobile number mismatch | The bKash/Nagad number entered does not match the one registered on your account. | Contact 24/7 live chat to update your registered mobile number before resubmitting. |
| Suspicious account activity | The risk team may flag accounts for unusual betting patterns or multiple device logins. | Contact support via live chat and cooperate with any additional verification requests. |
Questions Players Ask Before Withdrawing
How long does a 99xb withdrawal actually take?
Can I withdraw before completing KYC?
What if my KYC documents are rejected?
Is there a fee for withdrawing from 99xb?
Can I withdraw to a different mobile number than the one I registered with?
Why is my withdrawal still pending after 25 minutes?
How do I increase my daily withdrawal limit beyond ৳75,000?
Is the 99xb app the fastest way to withdraw on mobile?
Ready to Play and Withdraw?
Open your 99xb account today, complete KYC straight away, and cash out your winnings within 25 minutes via bKash or Nagad. First deposit gets a 190% bonus up to ৳6,000.